Shipping Policy
Shipping Policy
Effective Date: [Insert Date]
At Heaven Vibes, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Charges
- We offer free shipping on orders above a certain amount (as mentioned on our website).
- Shipping fees, if applicable, will be calculated at checkout.
3. Delivery Time
- Estimated delivery time varies depending on your location:
- Metro Cities: 4-7 business days
- Other Locations: 7-12 business days
- Delivery times may be affected due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
4. Shipping Partners
- We work with reliable courier services to ensure timely delivery.
- A tracking number will be provided once your order is shipped.
5. International Shipping
- Currently, we do not offer international shipping. We only ship within India.
6. Order Tracking
- Once your order is dispatched, you will receive an email with the tracking details.
- You can track your order using the link provided in the email.
7. Undelivered Packages
- If a package is undelivered due to an incorrect address provided by the customer, additional shipping charges may apply.
- If the package is returned to us, we will contact you to arrange re-shipment.
8. Damaged or Missing Items
- If your order arrives damaged or has missing items, please contact us within 48 hours of delivery with relevant images and details.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: heavenvibes663@gmail.com
📞 Phone: +91 78921 32897
🌐 Website: heavenvibes.in